A 2MW warehouse rooftop in Hyderabad was experiencing frequent but minor grid trippings. Each event was small on its own, but the accumulated downtime and the slow response were eroding the client’s return.
The challenge
The site lacked a reliable response mechanism. Minor trips went unattended for days because the maintenance provider only reacted once the fault had been reported and escalated, leaving the rooftop offline through peak sun.
Our approach
SolarTrust established a consistent 24-hour response window with remote monitoring that detects trippings the moment they happen. Engineers arrive with the customer drawings and rectify the fault on the spot.
Results delivered
- 24-hour response window maintained consistently.
- Minor grid trippings resolved before they became downtime.
- Rooftop returned to full generation within a single visit.
