Last updated: February 2026
At SolarTrust, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our solar O&M services, website, and digital platform.
When you interact with SolarTrust through our website, app, or services, we may collect the following types of information:
Personal information you provide directly, including your name, email address, phone number, company name, and solar plant details when you submit forms, request assessments, or contact us.
Usage data collected automatically when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data helps us understand how visitors use our platform and improve the experience.
We use the information we collect for the following purposes:
To provide and deliver our solar O&M services, including scheduling maintenance visits, conducting performance audits, and managing your Annual Maintenance Contract.
To communicate with you about your solar plant, including service updates, maintenance schedules, performance reports, and emergency notifications.
To improve our platform, app, and services by analyzing usage patterns and feedback to enhance functionality and user experience.
To send you service updates, industry insights, and relevant information about solar maintenance. You can opt out of non-essential communications at any time.
SolarTrust does not sell, rent, or trade your personal data to third parties for marketing purposes.
We may share your information with trusted service partners who assist in delivering maintenance services to your solar plant. These partners are contractually obligated to protect your data and use it only for the purposes of service delivery.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of SolarTrust, our customers, or others.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All data transmitted between your device and our servers is encrypted using SSL/TLS protocols, ensuring your information remains secure during transit.
Our server infrastructure is hosted on secure, professionally managed platforms with regular security audits, access controls, and monitoring to safeguard your data.
You have the right to access, review, and obtain a copy of the personal data we hold about you.
You may request corrections to any inaccurate or incomplete personal information in our records.
You can request the deletion of your personal data, subject to any legal or contractual obligations that may require us to retain certain information.
To exercise any of these rights, please contact us at info@solartrust.in. We will respond to your request within a reasonable timeframe.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data.
Cookies help us understand how visitors interact with our site, remember your preferences, and improve overall functionality. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please reach out to us:
Email: info@solartrust.in
We are committed to addressing your privacy concerns promptly and transparently.